Craftwali is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speedpost.
How the delivery charge is calculated for multiple units?
We offer free shipping in India on all our orders. Our prices are all-inclusive. All taxes are included with the list prices except Octroi, if applicable in your region.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 8290749615 or email us at email@example.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost.
How long does it take for an order to arrive?
Orders are dispatched within 2 weeks of placing the order. Once dispatched, most orders are delivered within 2-4 working days from the time the parcel is shipped. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. For any expedited shipping requirements please write to us at firstname.lastname@example.org. or call 8290749615.